Warranty Claim

Thank you

Thank you for your interest in Emotion Kayaks. If you have a question about your Emotion Kayak, need information about where Emotion products can be purchased, or need some general information about our company and our products, please contact us. We will do our best to get back to you in a timely manner. Happy kayaking.

 

Need Help? Fill out the Form.

 

Need Help now? Call us!

1.800.225.3865

 

Terms and Conditions

Your new kayak is warranted against defects in materials and workmanship for a period of five years (60 months) from the original purchase date. Lifetime Products, Inc. will repair or replace any kayak hull that should fail due to poor quality in materials or workmanship. A warranted kayak hull that is deemed to have failed due to misuse or abuse will not be covered by the warranty. This warranty does not cover normal wear by use, or abuse, alterations, unauthorized repairs, or use of the kayak in a manner other than intended by the manufacturer. Retain this warranty and Manufacturer’s Certificate of Origin document with your original purchase receipt. Copies of these documents must be sent with any valid warranty claim. Please keep these documents in a safe, secure place. All warranty claims must first be submitted in writing to Lifetime Products, Inc. PO Box 160010 Clearfield, UT 84016-0010 for determination of service or replacement of any defective kayak hull. This warranty is in lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for use. Neither Lifetime Products, Inc. nor any representative assumes any other liability in connection with this product. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Please note that canoes, kayaks or paddleboards used for rental or other commercial uses are not covered by the warranty.

Warranty Claim Form

Contact Information

Product Information

Describe the problem

Attach Images and Receipt

Files must be less than 10MB: